Whether you’re a business considering different web conferencing options, or an individual running a conference call, there are simple steps you can take to make sure you’re using the technology securely and reducing your exposure to cybercriminals.
- Check the protections used by the provider. For example, depending on what country they’re based in, the provider may be subject by law to covert data collection requests and access. You should also read the provider’s terms and conditions carefully, paying close attention to conditions like whether the service provider claims ownership of any recorded conversations and content.
- Check that the provider offers multi-factor authentication for users to access the system.
- Check what information is collected by the service provider and how it is used. Such information can include names, roles, organisations, email addresses, and usernames and passwords of registered users. This will help inform what the privacy, security and legal risks are with using a provider.
- Review the provider’s security documentation, such as terms and conditions, against your organisation’s security needs. For instance, would accepting any of their security conditions breach your organisation’s liability rules, particularly around data handling and storage?